Something unclear? The answers to what people ask most often are all in one place here.
Is detection free?
A free account gives you five checks and five humanisations per 30 days, texts up to 300,000 characters and 300,000 characters a month in total — whichever runs out first. No card needed. Look at a paid plan once you find it makes sense for you.
When is the Pro plan worth it?
When you run out of five checks or 300,000 characters per 30 days, or when you mark work in batches — Pro takes the files at once and each one gets its own score. For one check a month a free account is enough and paying makes no sense.
Can I share the Pro plan with colleagues or a whole school?
The Pro plan belongs to one account and login details are not meant to be shared. For several people there is the Team plan — a shared overview, billing to a single account and onboarding at the start. The price depends on the size of the team, so write to us and we will work it out.
Can I cancel the subscription any time?
Yes, with one button in the menu, no calling or writing to support. Your Pro plan then keeps running until the end of the paid period and nothing more is charged. Until then you can come back to renewing with the same button at any time.
How accurate is the detection?
We run the text through seven detectors at once and show each one separately — we never merge them into a single number. No detector in the world is certain, which is why you also see where the results disagree.
Do you find hidden characters in the text?
Yes, one of the seven detectors looks for invisible characters that get into the text when it is copied out of a chat and that you cannot see in an editor. We show them separately — a zero there does not mean a human wrote the text, only that there are none in it.
Do you store my texts?
Checks are saved to your history and the model draws on them so that detection and humanisation fit you better. We do not use them to train a shared model, and one button in the menu deletes your whole history along with uploaded samples.
Does it work for other languages?
The model is built for English and works out the language of a text on its own. If a text is in a language the model is not built for, some of the detectors have nothing to compare against, so treat the result as indicative only.
What exactly does humanisation do?
It rewrites the whole submitted text so that it has a different structure and rhythm. It follows the document type and your sample texts so that it sounds like you. Facts, numbers and tone stay the same; only the way they are written changes.
How long a text can I submit?
The minimum is 100 characters, the maximum 300,000 per text, which covers a whole thesis at once. The free plan handles 300,000 characters per 30 days, Pro 4,000,000 per month. For longer documents the result fits better if you split them by chapter.
Do I have to install anything?
No. No plugin, no browser extension. Open the page, paste a text and within seconds you have a result, on a phone too.
How does support work?
We are a small team, so an answer reaches you quickly. Most things, though, are already covered in the help.